Frequently Asked Questions about Fleet Management. If you don’t find what you’re looking for, please contact us.
Answer: VFM will furnish all fleet parts, tires and supplies necessary to maintain and repair the vehicles and equipment. Parts will meet OEM specifications. We will obtain customer approval for new product lines before they are introduced into the parts supply. Parts installed on vehicles and equipment are identified by part number and cost on the electronic maintenance work order. Contact Us for Parts Management Services.
Answer: Vector Fleet, a Contract Fleet Maintenance Partner applies resourceful and proven fleet maintenance solutions. This will improve fleet operations and extend vehicle life cycles. There are a number of potential benefits to moving from in–house fleet maintenance to a contract fleet maintenance partner. These may include cost savings; increased efficiency; access to a larger team of experienced technicians; more reliable maintenance services; and access to more advanced technology and tools. Additionally, a contract partner may be able to provide more comprehensive services than what can be provided in-house. This includes a complete vehicle lifecycle management and preventive maintenance strategies. Contact Us for more information.
Answer: Captive shops may use their existing infrastructure or leased or built-to-suit facilities near the fleet to maintain their fleets. This dedicated maintenance model prioritizes fleet availability through, PM compliance, repair and turnaround times. A captive shop maintenance program can provide customized hours of operations. This program enables control over maintenance quality, service cost, and parts availability. Contact Us for more information.
Answer: Fuel costs are reduced, vehicle uptime is increased, and driver safety is improved by Vector Fleet Management. Using VFM’s fleet management solutions, fleet managers can make informed decisions about vehicle maintenance, driver behavior, and routing. Vector Fleet also offers a range of services to help fleets reduce costs, such as fuel optimization, driver training, and fleet analytics. Contact Us for more information.
Answer: Prior to start date of the contract, useable and current inventory can be purchased. The current inventory on–hand for fleet management will be tracked and monitored to ensure that the right amount of inventory is available for use. This includes tracking the quantity of inventory on hand, the condition of the inventory, and the location of the inventory. Additionally, the inventory on-hand will be regularly updated to ensure that the fleet is properly stocked and maintained.
Answer: As part of our assessment, we examine your current information system to determine whether it’s suitable for a contracted maintenance partnership environment. Then, we can utilize your current system or offer our own industry-leading and proven TMT-based FMIS Solution. Implementing out FMIS platform avoids the capital intensive requirements needed to purchase or even maintain other systems. We also provide training and 24/7 on-line access to data housed in our FMIS.
Answer: If you decide to outsource, Vector Fleet Management believes that retaining qualified technicians who know your fleet is a priority. We have a detailed transition plan for retaining qualified technicians. VFM offers industry-leading training and certifications to ensure employees remain at the top of their profession. Our transition plan incorporates drug testing, background checks and multi-tier assessment of technicians who wish to join our team. Contact us for more information.
Answer: Vector Fleet holds contracted maintenance partners accountable in several ways when signing a Fleet Management Contract. For example, we submit proposals which include performance thresholds such as:
- Preventive Maintenance Inspection (PMI) compliance
- Productivity
- Efficiency
- Re-work percentage
- Fleet availability metrics
Once a fleet management contract is signed, the fleet management company and the customer are held accountable for the terms of the contract. This includes any agreed-upon services, such as maintenance, fuel management, and reporting. The customer is also responsible for making payments on time and in accordance with the contract. The fleet management company is responsible for providing the services outlined in the contract and meeting any performance standards set forth in the agreement. Contact us for more information.
Answer: Vector has extensive experience in both commercial and government sector contracted management partnerships. Our breadth of experience spans light-duty vehicles to emergency response vehicles and apparatus. Our experience also ranges from heavy off-road equipment down to the smallest specialty tools. With over 35 years in the industry, we have continued to exceed expectations for servicing of fleets where diversity is the common theme.
Answer: Essentially, it is fleet maintenance and management performed at your site or a site dedicated to support your fleet. In our case, we manage and maintain the facility and all equipment, allowing you to focus on your core business.
Answer: At Vector Fleet Management, we recognize that our people are our greatest resource. With this in mind, we have a detailed and progressive curriculum in place for technician education and certification. VFM technicians are required to further their credentials. They further their credentials under the VTI (Vector Technical Institute), ASE and EVT training infrastructure. We also place the highest degree of importance on safety in the workplace. As a result, Vector Fleet has been and will remain ahead of the curve with regards to safety training and adherence to all OSHA and MSHA protocols. Our Safety Manager oversees all safety-related initiatives, including continuous training of our technicians.
